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FAQs

Frequently asked questions

Here are some of the most frequently asked questions we receive at Jamaica Smooth™

Frequently Asked Questions

  1. How do I cancel my order?

    Please contact us immediately at 866-929-3475.

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  2. Can I legally receive CBD in the mail?

    Yes. The 2018 Farm Bill explicitly legalizes interstate commerce of hemp and hemp products. However, a few state laws add their own restrictions, so it’s best to run a quick search to confirm the latest laws in your state.

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  3. What methods of payment do you accept?

    We accept Visa, Mastercard, AmEx, Discover, Check and ACH.

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  4. What shipping methods do you offer?

    We offer ground, 2-day and overnight shipping options.

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  5. Where do you ship?

    We ship throughout the continental United States.

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  6. What do I do if my purchase is damaged?

    Please contact us immediately at 866-929-3475.

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  7. When will my shipment arrive?

    Most deliveries arrive within 2-3 business days. For larger orders, we will contact you with an estimated time of arrival. Tracking information is provided where available.

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  8. When will my shipment arrive?

    Most deliveries arrive within 2-3 business days. For larger orders we will contact you with estimated time of arrival. Tracking information provided.

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Latest Questions

  1. What is CBD and how does it work?

    CBD is one of more than 100 cannabinoids—natural chemical constituents—found in the cannabis sativa plant. Over the past few years, CBD has become widely recognized for an array of potential health benefits due to its effect on the body’s endocannabinoid system, which affects stress, the immune system, and pain sensitivity, among many other factors.

    While the cannabis sativa plant can refer both to hemp (the source of all legal CBD products) and marijuana, hemp must contain 0.3% or less of THC (a negligible amount), the psychoactive cannabinoid found in the cannabis plant. (a negligible amount), the psychoactive cannabinoid found in the cannabis plant.

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  2. Do you allow for coupon stacking? In other words, can I use more than one coupon at a time?

    No, customers may only take advantage of one coupon, promotion, or discount at a time, and may not “stack” any or all of the above.

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